East Tennessee SOS Counselor
All East Tennessee Counties
Ruthie Cawood
865.342.5197 office
865.803.8328 cell
rcawood@edsouth.org
Middle Tennessee SOS Counselors
Director of Student Outreach Services
Southern Middle Tennessee Counties
Lana Craig, G.C.D.F.
931.680.2852 office
865.803.8329 cell
lcraig@edsouth.org
Northern Middle Tennessee Counties
Katie Moran
(615) 815-6239
kmoran@edsouth.org
West Tennessee SOS Counselors
Tipton, Shelby and Fayette counties
Katiah Brown
(901) 573-1588
kbrown@edsouth.org
All other West Tennessee counties
Emily Pitt
(731) 343-0226
epitt@edsouth.org
Existing borrowers: Please contact Edsouth's customer service center at
1-800-337-6884 for inquiries regarding existing student loan accounts.